E-commerce and Digital Services to EU Consumers

E-commerce and digital services for EU consumers

Documents

• Clause on Notification of Personalized Prices Based on Automated Decision-Making (Omnibus Directive)
• Annex to General Terms and Conditions of Sale for the Purpose of Alignment with EU Consumer Law
• Order Button Clause with Explicit Payment Obligation (Button Solution)
• Checklist of Pre-Contractual Information Obligations Towards EU Consumers
• Form of Confirmation of a Concluded Distance Contract on a Durable Medium
• Subscription Clause with Automatic Renewal and Right of Termination for EU Consumers
• EU Consumer Complaint Resolution Policy with Remedy Hierarchy (Repair, Replacement, Price Reduction, Termination)
• Notice on the Costs of Returning Goods in the Event of Withdrawal by EU Consumers
• Contract for the Sale of Goods to EU Consumers via Online Marketplace
• Cross-Border Online Sale of Goods Agreement to EU Consumers
• Clause on Prohibition of Geographical Blocking of EU Customers (Geo-Blocking Regulation)
• Notice on Offer Ranking Criteria and Paid Positioning (Omnibus Directive)
• Statement on the Method of Verifying the Authenticity of Consumer Reviews (Omnibus Directive)
• Policy on Displaying Price Reductions with the Lowest Price in the Previous 30 Days (Omnibus Directive)
• Clause on Mandatory Updates of Digital Content During the Term of the Agreement (Directive 2019/770)
• Notice of Conformity of Digital Content and Digital Services (Directive 2019/770)
• Terms of Supply of Digital Content and Digital Services to EU Consumers (Directive 2019/770)
• Pre-Contractual Information Form for Distance Contracts (Article 6 of the Consumer Rights Directive)
• Governing Law Clause with Preservation of Mandatory EU Consumer Protection (Rome I Regulation)
• Delivery Clause and Transfer of Risk in the Sale of Goods to EU Consumers
• Notice on Statutory Guarantee of Conformity of Goods for EU Consumers
• Notice on the Online Dispute Resolution (ODR) Platform and ADR Entity
• Return and Refund Policy for Sales to EU Consumers
• General Terms and Conditions of Sale for an Online Store Targeting EU Consumers
• Withdrawal Form for Distance Contracts under the EU Consumer Rights Directive
• Notice of the Right of Withdrawal from a Distance Contract within 14 Days (EU Consumers)